This training module is based on the platform-specific administrator training for OTRS and enhances it with the specific aspects of the administration of OTRS::ITSM. Based on OTRS, the additional OTRS::ITSM modules will be installed via the packet manager. As an administrator, you will be introduced to the additional configuration options of the CMDB. The goal of this extended training course is to enable you to map the requirements of your IT optimally on the system.
2 days, 1,113.00 € + 19% vat = 1,324.47 €
Full eight clock hours per day, complete set of literature, WiFi, complimentary notebook, full board, drinks (selected wines are charged separately), pastries, homemade cakes, sauna, social program
Extended/reduced amenities on demand:
|Surcharge per guest night in two bed rooms (spacious and comfortable rooms)||59.00 € + 7% vat = 63.13 €||per night|
|Surcharge per guest night in the Linuxhotel-flat share||83.00 € + 7% vat = 88.81 €||per night|
|Surcharge per guest night in single rooms (depending on availabity, early reservation recommended)||129.00 € + 7% vat = 138.03 €||per night|
|Reduction for half board instead of full board accomodation||-29.41 € + 19% vat = -35.00 €||per day|
|Reduction w/o social program||-8.40 € + 19% vat = -10.00 €||per evening|
If you feel uncertain on this point, we look forward to assist you via email or phone.
The Linuxhotel seminars focus almost exclusively on free software. In most cases you recoup your training expenses by being able to use free software.