The application supports clients, agents and management equally intelligently in the structured capture, processing, documentation and evaluation of all internal and external matters.
This training is aimed at agents/power users who want to learn how to use Zammad.
1 day, 411.00 € + 19% vat = 489.09 €
Full eight clock hours per day, complete set of literature, WiFi, complimentary notebook, full board, drinks (selected wines are charged separately), pastries, homemade cakes, sauna, social program
Extended/reduced amenities on demand:
|Surcharge per guest night in two bed rooms (spacious and comfortable rooms)||59.00 € + 7% vat = 63.13 €||per night|
|Surcharge per guest night in the Linuxhotel-flat share||83.00 € + 7% vat = 88.81 €||per night|
|Surcharge per guest night in single rooms (depending on availabity, early reservation recommended)||129.00 € + 7% vat = 138.03 €||per night|
|Reduction for half board instead of full board accomodation||-29.41 € + 19% vat = -35.00 €||per day|
|Reduction w/o social program||-8.40 € + 19% vat = -10.00 €||per evening|
An experienced employee of Zammad GmbH (the company of the OTRS inventor and founder Martin Edenhofer) holds the training. Often Martin is not afraid to hold the training himself. The contents are individually tailored to your company and your ideas and can be designed by yourself.
The training is aimed at service and support members who will learn how to work efficiently with Zammad in their daily work. Recommended previous knowledge:
If you feel uncertain on this point, we look forward to assist you via email or phone.
The Linuxhotel seminars focus almost exclusively on free software. In most cases you recoup your training expenses by being able to use free software.